Shipping policy

**Shipping Policy**

Thank you for shopping with Earth & Aura. We are committed to getting your organic products to you safely and on time.

**Processing Time**

All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or public holidays.

**Domestic Shipping (South Africa)**

- Standard Shipping: 3–7 business days

- Express Shipping: 1–3 business days

**International Shipping**

We ship to selected countries worldwide. International orders typically arrive within 7–21 business days depending on your location and local customs processing.

**Shipping Costs**

Shipping costs are calculated at checkout based on your location and chosen shipping method.

**Customs & Duties**

For international orders, customs fees, import duties, and taxes may apply and are the responsibility of the customer. Earth & Co. is not responsible for delays caused by customs.

**Order Tracking**

Once your order has shipped, you will receive a confirmation email with tracking information where available.

**Lost or Damaged Orders**

If your order arrives damaged or is lost in transit, please contact us at gafarfamily746@gmail.com within 7 days of the expected delivery date and we will assist you.